since 1976
since 1976
PROTON has launched a nationwide service campaign running from 30 March to 30 June 2026, aimed at encouraging owners of selected models to return to authorised service centres for routine maintenance, particularly vehicles that may have fallen out of regular servicing. The campaign is open to PROTON vehicles registered between January 2018 and January 2021 whose servicing records have lapsed for more than 12 months.
Owners will be able to carry out a basic service package that includes engine oil replacement, oil filter, labour and a complimentary 40-point safety inspection covering key areas such as brakes, tyres and battery condition.
Prices start as low as RM120 for Persona, Iriz, Exora and Saga models using semi-synthetic engine oil, while X- series models are offered service packages from RM216 onwards.
Enhancing the After Sales Service Experience for PROTON Owners
With 190 authorised service outlets and 77 Body & Paint centres nationwide, PROTON continues to expand access to reliable after-sales support for its customers. The network is supported by professionally trained technicians, service advisors and strategically located parts centres that enable faster access to genuine spare parts.
As part of ongoing efforts to strengthen service quality, PROTON introduced a new initiative this year, the Service Experience QR (SEQR), allowing customers to share feedback on their service experience through a quick digital form available at service centres nationwide. The feedback provides valuable insights to support continuous improvements in service quality.
PROTON service centres offer several established initiatives designed to make vehicle maintenance more efficient and convenient for owners. These include Fast Service, which allows basic servicing to be completed within 90 minutes from vehicle check-in to key handover, as well as the ProCare Smart Plan (PSP) that provides maintenance packages with flexible payment options.
In addition, PROTON offers comprehensive Body & Paint services alongside the Proton Insurance Programme (PIP) to support accident repair and insurance needs. Customers can also access 24-hour roadside assistance through PROTON’s helpline at 1-800-888-8398, providing assistance anytime and anywhere.
For more information about the campaign and participating outlets, customers may visit the official PROTON website or contact their nearest authorised PROTON service centre, with the campaign subject to applicable terms and conditions.
